Tools to elevate your customer support and enhance marketing effort

Customer support

In today’s business, customer support has become a significant pillar of success. As more and more businesses are shifting towards customer centric approach, customer support softwares are gaining an upper edge. 91% of dissatisfied customers simply won’t do business with you again. Worse, only 4% will let you know. On…

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Need Even Higher Conversion Rate? Start to Think About Marketing…

There are many marketing tools coming in hand today for online sellers to get their brand known to the world, such as social media, content marketing, SEO, paid advertising…. But when it comes to “close the sales” and keep customers become loyal buyers, email marketing outweighs most other tools, especially…

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Marketing Automation Can Help Online Sellers Sell Like Big Brands

Let’s take a random tour to Amazon.com, after browsing some products, you’ll find a variety of product suggestions. For example, on a particular product page, you’ll see “Frequently Bought Together” items. While moving back to homepage, you will be encouraged to view “More Items To Consider” or “Inspired By Your…

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How to increase online sales by Facebook ads

As mentioned in previous posts on increasing sales with social media, you can use many ways to promote your website with the cost of zero. However, that does not mean you do not need any paid-advertising methods for your online sales. If you know how to use effectively, your ad will…

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Blogging As a Powerful Marketing Tactic for e-Commerce Business

Last weekend, I spent my Sunday morning visiting nearly a hundred websites of our customers and came across 1 site which has a beautiful blog page: Bikini Luxe Blog. The content really engaged me, making me stay on the site for half an hour reading their elegant pieces of writing….

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